LEGAL REFERENCE

Your Privacy Comes First

We built dewi 111 around your trust. This privacy policy explains how we collect, use and protect your personal information when you open an account, deposit via DANA...

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dewi 111 Your Privacy Comes First

What We Collect and Why

When you join dewi 111, we collect your name, email, phone number and payment details to verify your identity, process deposits through DANA, OVO, GoPay and QRIS, and keep your account secure. We also track your gameplay activity and session history to improve your lobby experience, detect fraud and comply with local regulations in supported Indonesian regions. We never sell your personal

data to third parties. Your information stays within our platform and trusted payment processors.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

HELP CHANNELS

Privacy Questions? Reach Out

Email Support Contact our privacy team at [email protected] with any concerns about your personal data, account security or how we handle your payment information.
Live Chat Our support agents are available 24/7 via live chat to answer privacy questions, explain our data practices and help you manage your account settings.
Account Settings Log in to your dewi 111 account to review, update or delete your personal information. You can also adjust your privacy preferences and communication settings anytime.
PLATFORM TRUST SIGNALS

Why Your Privacy Matters to Us

Encryption Standard

All data transmitted between your device and our servers uses industry-standard SSL encryption. Your DANA, OVO, GoPay and QRIS transactions...

Compliance Framework

We operate under privacy laws applicable to supported Indonesian regions. Our policy is reviewed regularly to ensure we meet local...

Third-Party Audits

Our security practices are independently verified by external auditors. We maintain certifications that confirm our commitment to protecting player data...

Fraud Detection

We monitor account activity to detect unusual patterns and prevent unauthorized access. Your personal data helps us keep your account...

Data Retention Policy

We retain your personal information only as long as necessary to provide our service, process payments and comply with legal...

Transparent Updates

When we update this privacy policy, we notify you via email and display changes on your account dashboard. You can...

Consistency Across Our Platform

Unified Data HandlingWhether you're playing live baccarat, exploring slot rooms or checking sportsbook markets, your personal data is handled under the same privacy standards across all dewi 111 lobbies.
Payment PrivacyDANA, OVO, GoPay and QRIS transactions follow identical security protocols. We never store full payment details on our servers; payment processors handle sensitive card and wallet information.
Session TrackingYour gameplay history, login times and account activity are logged consistently to detect fraud, improve your experience and ensure compliance with local gaming regulations.
Cookie PolicyWe use cookies to remember your preferences, keep you logged in and analyze how you navigate our lobby. You can manage cookie settings in your browser or account preferences.
Third-Party IntegrationsOur live casino providers, slot partners and sportsbook operators access only the data they need to deliver their service. Each partner signs a data protection agreement with us.
Mobile & Desktop ParityYour privacy protections are identical whether you access dewi 111 on your phone, tablet or desktop. All devices use the same encryption and security standards.
Account ClosureWhen you close your dewi 111 account, we delete your personal data within 30 days unless local law requires us to retain records for compliance or dispute resolution purposes.
AT A GLANCE

How We Protect Your Account

01
Two-Factor Authentication Enable 2FA on your dewi 111 account to add an extra security layer. You'll receive a code via SMS or email each time you log in from a new device.
02
Password Security We hash and encrypt all passwords using military-grade algorithms. We never store your password in plain text and cannot retrieve it; you can only reset it via email verification.
03
Withdrawal Verification Before we process a withdrawal to your DANA, OVO, GoPay or QRIS account, we verify your identity and confirm the destination matches your registered payment method.
04
Session Timeout Your dewi 111 session automatically logs out after 30 minutes of inactivity. This prevents unauthorized access if you leave your device unattended at a café or on the train.
05
Device Recognition We track which devices access your account. If we detect a login from an unfamiliar location or device, we'll send you an alert so you can confirm it's really you.
06
Dispute Resolution If you notice unauthorized activity on your account, contact our support team immediately. We investigate disputes and can reverse transactions if fraud is confirmed.

Privacy Policy Questions

We delete your personal information within 30 days of account closure, except where local law requires us to retain records for tax, legal or dispute-resolution purposes. Payment processors may retain transaction data according to their own policies.

Yes. Log into your dewi 111 account, go to Settings > Privacy and select 'Download My Data'. We'll compile your personal information, account history and transaction records into a file you can download.

We share only the minimum data needed for them to deliver their service—your username, account ID and session token. We never share your payment details, email or phone number with game providers without your consent.

If we merge or are acquired, your personal data may transfer to the new owner. We'll notify you via email at least 30 days before any such change and explain how your privacy rights will be affected.

We never store your full payment details. Payment processors handle all sensitive information using PCI-DSS encryption. We only store a reference token so you can reuse your payment method without re-entering details.

Yes. Every marketing email includes an 'Unsubscribe' link. You can also manage email preferences in your account settings. We'll stop sending promotional messages within 48 hours of your request.

Email our privacy officer at [email protected] with your concern. We'll respond within 7 business days. If you're unsatisfied, you can file a complaint with the data protection authority in your region.